Privacy Policy

This Privacy Policy applies to the information collected, used, and disclosed by our event website (referred to as "we," "us," "our") in relation to your use of our services and website. Safeguarding your privacy and protecting your personal information is of utmost importance to us. By accessing and using our event website, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect:
   We collect both personal and non-personal information as necessary to provide our event services. The types of information we may collect include but are not limited to:
   1. Personal Information:
      - Full name
      - Contact information (email address, phone number)
   2. Non-Personal Information:
      - Browser type and version
      - Demographic information
      - User preferences and interactions
2. Use of Information:
   We may use the collected information for the following purposes:
   1. Event Registration and Management:
      - Facilitating ticket purchases and registration
      - Sending event-related notifications and updates
      - Providing event-related customer support
   2. Communication:
      - Responding to inquiries and requests
      - Sending promotional emails about
      upcoming events and special offers (only with your consent, which can be withdrawn at any time)
   3. Improving Our Services:
      Analyzing user behavior and preferences to enhance user experience
      Customizing our website and services to better suit your needs
      Conducting research and analysis to improve event organization and management
   4. Legal Compliance:
      Complying with applicable laws, regulations, and legal processes
      Protecting our rights, property, and safety, as well as those of our users
3. Sharing of Information:
   We may share your information with third parties in the following circumstances:
   1. Service Providers:
      - Engaging trusted third-party service providers to perform functions on our behalf (such as payment processing and customer support), however, these service providers are authorized to use the information only as necessary to provide the requested services.
   2. Event Organizers and Exhibitors:
      - Sharing appropriate personal information with event organizers and exhibitors for event management purposes, ticketing, and event-related communications.
   3. Legal Requirements:
      - Disclosing information to comply with legal obligations, enforce our policies, protect our rights, and address security or technical issues.
4. Data Security:
   We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, so we cannot guarantee absolute security.
5. Data Retention:
   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights:
   You have certain rights regarding your personal information, which may include the right to access, correct, and delete your personal data. You also have the right to opt-out of receiving promotional communications.
7. Changes to the Privacy Policy:
   We reserve the right to modify or update this Privacy Policy at any time. We encourage you to review this policy periodically.
8. Contact Us:
   If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please.contact us at support@sinulogfestival.com.>

Last updated: 12/12/2023